Generation I

Generation II

How To

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  • Shopping guide for a Twinkly purchase : FAQ

Tips & Tricks

Shopping guide for a Twinkly purchase : FAQ

It’s the beginning of November and many of you are thinking about Christmas decorations, what and where to buy: here a shopping guide for the right purchase, with the most asked questions !

  • ” My tree is (x) meters, how many string i have to buy ? 
    “Here an useful led Calculator for you! https://www.twinkly.com/leds-calculator/
  • ” I have an RGB product and I’d like to expand my collection what can I buy ?”
    It is not possible to create Twinkly groups with different LED profiles (the type of LED must be the same: RGB with RGB , RGBW with RGBW, RBW with RBW , AWW with AWW). https://www.twinkly.com/knowledge/create-a-group-extend-lights/
  •  “ Where can I find (x) product I’m in (x) country ?”
    https://www.twinkly.com/where-to-buy/here the list of our retailers : VERY IMPORTANT ANY OTHER SITE THAT IS NOT IN THIS LIST COULD BE A POSSIBLE SCAMMERS/ FAKE PRODUCTS SELLER, PLEASE ONLY BUY FROM OFFICIAL PARTNERS.
  • RGB RGBW or AWW? I Can’t decide”
    RGBW LEDs have the the entire color palette of the RGB strings plus white and therefore, you can get all shades of pure white, with RGB lights, white is obtained from the sum of Red, Green and Blue.
    The regular version has opaque lens lamps and RGB LEDs, for a more bright and “Tech” finish of the lights effect (the special peculiarity of Twinkly lights). AWW is perfect for the vintage classic warm effect: The concave and completely clear lens gives to the lights a shiny and elegant finish. New Amber, warm White and cold White to reproduce gold, silver and bronze light.
  • “I want to buy your lights but i need to put them outdoor, can I ?”
    Yes you can do it , our lights are IP44 They can be exposed to the weathering like rain and snowfall. consider to place the plug and the controller in a proof location, and to avoid long plunge into the water for a long time (pools, gutters, puddles ) Generation 1 Twinkly has been developed for residential use. Temperature range ( -10°/ 40° ) For Generation 2 a recent update on the information we got for Twinkly retail, states that the lower temperature for which they are certified is -15 Celsius degrees, despite the information present on guides and manuals.
  •  “I have to do a big installation in my garden/house how many Twinkly products I have to buy ?”
    Maybe you will have to consider a PRO solution please send an e mail to [email protected] with all the details.
  •  “I have a white tree and I think it would be better to have strings with clear cable, where can I find them ?”
    I’m sorry to inform you there are currently no models of strings with white or transparent cable available in the US stores.The only model is the curtain that you can still adapt to string and you can find on amazon.com
    This UK store also sells them with clear rope and it ships in USA as well: https://www.festive-lights.com  In the case you choose to buy from this store, if they use UK PLUG you won’t have to worry because Twinkly Power supply works on this input voltage range: From 120V – in the US to 240V – in EU/UK max 50/60H and develop an output of 24V (1.0 A) Within this range it is possible to safely use Twinkly just adding a common plug adapter.
  •  ” I have a generation 1 product and I want to buy a generation II product, they can be grouped together ?”
    Yes, but you have to consider that if you create a group between them the group will have the limitation of the generation 1 product ( No playlist feature, less music sensitivity with Twinkly music etc.
  • ” how long is product (x) string ? ”
    All the technical details are accessible on our website at the end of each product page there is there is a table with all the characteristics. ( consider that over 250 string they are splitted in two parts, for example for 250 led string The lead cable that brings power splits in two strings 125+125 )
  • ” Which are all the 2020 available products ? “https://www.twinkly.com/family/

Generation I

Generation II

How To

Pre sales suggestions

Tips & Tricks

Create your Playlist

If you want to run multiple effects on your Twinkly lights, but you prefer to choose them instead of having a default selection like in the Carousel, you can now create a Playlist, by choosing the effects from the gallery, both labels All and Favorites.

Playlist, opposite to Carousel, can be used also on groups and it’s available only for Gen II devices.

HOW TO CREATE YOUR PLAYLIST:

From the Gallery page, choose on the right the label Playlist

Start creating a playlist by pressing the edit button, on the bottom left corner of the screen

 

Now you can see the function Add Effect, and clicking on it, you go directly to the gallery to choose the effects, you want to play on your Playlist.

 

Tap on the effect’s icon, and you’re back on your playlist screen, where you can go on adding more effects.

When you have all the effects you want for your playlist, you can modify your Playlist

 

HOW TO CUSTOMIZE THE EFFECTS ON YOUR PLAYLIST

Pressing the Edit button on your Playlist page, you’ll be able, not only to add effects, but also to modify the sequence and customize the amount of time every effect should run.

To move the effects, choosing the order you wish them to be played, you just need to hold still the 3-lined-symbol on the right side of the effect’s name, and move it upside down to change its position.

To customize the duration instead, you have to tap on the timer button on the left of the moving function, and select the timeframe you prefer.

 

Once you’re done, just tap on the Apply button, and the app will save the Playlist in some seconds.

   

SHUT DOWN YOUR PLAYLIST

To interrupt your Playlist, just tap on the Stop button on the bottom right corner of your screen, that will transform in Play to restart it.

Please consider that, if you’re going to choose to run a single effect, your Playlist will be automatically erased, as advertised in the pop up on the screen you can see below.

 

Here you can find an useful tutorial:

Generation I

Generation II

How To

Pre sales suggestions

Tips & Tricks

Twinkly Music Driver

Like Twinkly has effects, Twinkly Music has drivers. 

A driver includes an effect and a special algorithm to give a unique shape to the sound. Choose a driver that best suits your mood, your music, and your Twinkly lights!

You can select the drivers via the Remote Control Menu.

  • Driver Description

Each driver recreates a different effect on Twinkly Leds and it is important to deeply know all the drivers in order to choose the one that best suits your soundtrack to the rhythm of which you want to synchronize your lights.

Vu meter: Make your lights become a super colorful VU meter! Let them move with your favorite song – or with your own voice!

BPM Hue:You can definitely see the rhythm with this driver! All your lights follow the beat of any song – or even just clapping your hands – with vivid and beautiful colors.

Psychedelica: Really fill the room with this beautiful driver! All your lights will flash to beat and dance to all the intricacies of your music with psychedelic colors.

Red Vertigo : Get in the holiday spirit with this red and white themed driver that will bounce along to your music!

Dancing Bands: Enjoy all the power of Twinkly Music with this happy driver as colorful lines dance  to the rhythm of your sound!

Diamond Swirl: Be amazed as diamonds dance, distort and change size right along with your music!

Joyful Stripes: Really fill the room with this beautiful driver! All your lights will flash to beat and dance to all the elements of your music with psychedelic color stripes!

Angel Fade: The colors really pop with this driver before slowly fading away!

Clockwork: Time will seem to fly by with this driver which combines vivid color changes with rhythm based movement!

Sipario: Draw back the curtains on this driver  which sweeps across your led space with the rhythm of music!

Sunset: Get in rhythm with the sun’s rays as they peek over the horizon in sync with your music!

 

  • Driver Summary Table

Below there is a summary table with the main characteristics of the 12 drivers available.

 

Driver Name Mapping need? Beat dependent? High LEDs? Gen 1 equivalent?
VU meter E 1 2 Yes
Beat Hue No 3 1 Yes
Psychedelica E 2.5 2 Yes
Red Vertigo Yes 1 2 No
Dancing Bands Yes 3 2 No
Diamond Swirl Yes 2 3 No
Joyful Stripes E 2 2 No
Elevator E 1 2 Yes
Angel Fade E 3 1 No
Clockwork Yes 3 2 No
Sipario Yes 3 2 No
Sunset Yes 2 3 No

 

Legenda:

Mapping needed?

  • No = No mapping required
  • E = mapping is not required but recommended for an enhanced experience.
  • Yes = Comment: Mapping required.

 

Beat dependent?

  • 1 = Perfect for any type of music or live song. 
  • 2 = Recommended for songs with a rhythmic section but can fit all types of music.
  • 3 = beat/rhythmic section required, best with songs that have a strong rhythmic section like dance or pop music, or rock, really anything with drums or some sort of rhythm track]

 

High number of LEDs needed?

  • 1 = Number of leds does not matter, it works great with any number of lights.
  • 2 = Will look better with more leds, but not necessary

3 = Needs a high number of LEDs (Recommend 250 or more LEDs.)

 

Gen 1 equivalent

  • Drivers for Gen 1 products (The same drivers appears on Gen 2 devices when you group together Gen 1 and Gen 2 devices)

Generation I

Generation II

How To

Pre sales suggestions

Tips & Tricks

Delete your Twinkly Account

If you wish your Twinkly account be deleted you can simply send an email to  [email protected]

Generation I

Generation II

How To

Pre sales suggestions

Tips & Tricks

Password recovery of your Twinkly Account

You can retrieve (or change) your  password by clicking on Forgot Password item on the Log in screen.

Enter the email address associated with your Twinkly account and click OK: you will receive an email with instructions on how to recover your password!

       

 

Generation I

Generation II

How To

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Tips & Tricks

Twinkly Music

Twinkly Music‘s cutting-edge algorithms decode any sound source in real time, to identify relevant musical elements and make the effects come alive into a combined audio-visual experience.

Equipped with a very sensitive digital microphone and powerful multicore DSP, Twinkly Music Dongle analyzes any sort of music and literally gives shape to the sound.

First time use step by step

“Out-of-the-box” step by step instructions:

  1. Plug in the light string to an outlet.
    Lights should come with  a rainbow effect, nothing too flashy.
  2. Find an old iPhone or Android charging block and connect the USB Twinkly Music Dongle
  3. Plug in it to an outlet in the same room where you have the lights and  music playing.
    You will see a blue light on the Dongle that will start flashing
    Once it is a steady blue light with a faint white flash you are ready
  4. Now, turn up the tunes
  5. On the Dongle you will see a button,  you can use it to activate the magic of Twinkly Music. Simply click the button to advance through the different effects. The button is just below the blue light on the Twinkly Music Dongle
  6. You should see the lights reacting to the ambient sound. It is listening and analyzing those sounds to give you a visual representation of the frequencies  around you.
  7. Find your favorite effect and try a few different songs.  Each song’s pitch, volume, tone, rhythm, instruments will give a different look to the lights. 

 

Now that you have seen the power of Twinkly Music in its simplest form, we recommend you to take the next step, the FULL Twinkly experience.

For this you will need to have the latest version of the Twinkly app on your mobile phone, and a local wifi connection (you will require network name and password) with Internet access.

At this stage, you can configure Twinkly Music to work with the light set in your local WiFi network.

     

Open the app, go to DEVICES

  • Select “Add new device”
  • Choose Twinkly Music from the list
  • Follow the instructions, press and hold controller’s button until the light is light blue
  • Choose in the app the local WiFi name, and type in the password
  • Continue until the app will recognize the Twinkly Music device
  • Go back to the Gallery

Congratulations! Now, the configuration is complete.
You will see both Twinkly Light Set and Twinkly Music status LED blue with a faint white flash.
This means that the Twinkly devices are online and ready to work together.

Now, turn up the tunes.
You can simply click the Twinkly Music button to advance through the varying effects: you will notice that the effects will be much more beautiful, you will see changing the effects lines and shapes moving in sync with the music.

Find your favorite effect and try a few different songs. Each song’s pitch, volume, tone, rhythm, instruments will give a different look to the lights.

You can activate these functions from the control panel:

  • Power on/off
  • Selection of DRIVERS (effects applicable to Twinkly Music)

Here you cand find an useful tutorial:

 

Generation I

Generation II

How To

Pre sales suggestions

Tips & Tricks

How to Manage Twinkly from Multiple Smartphone

You can connect to the twinkly app and manage your lights from two or more smartphones: To do that , you simply have to log into the app using the same Twinkly Account and to  connect to the same Wi-Fi network.


But remember that you can’t manage your lights with two different smartphones simultaneously.

Generation I

Generation II

How To

Pre sales suggestions

Tips & Tricks

Twinkly Account and App Settings

Create a Twinkly Account is required in order to better manage possible case of assistance, furthermore it is necessary to use Twinkly with Google Assistant and Amazon Alexa.

To use the app you need to create an account, associating it with your email account , with your Facebook profile or with your Apple ID.

Through the app you can download new effects from the store, edit them, create your own and also create a layout of your installation.

But be careful: if you log out of your Twinkly app or if you uninstall it, all personal effects will be lost.

A Twinkly Account collects different types of information about your profile and your devices.
All the personal information are subjected to our Privacy Policies, see here the complete Privacy Policy document. 

  • Personal information
  • Information about your Twinkly such as: Mac id, Firmware version, Model, Active LEDs. 
  • Personal Settings of your Twinkly such as:  Layout and Personal Effects. 

If you log in with your Twinkly Account credentials on another smartphone or tablet the information listed above will still be available. The following information are stored on your Smartphone:

  • Personal effects: the effects you create on your Twinkly app 
  • Personal layouts: the result of your mapping procedure

If you Log in with your Twinkly Account credentials on another smartphone or tablet these informations will be not shared / will be not available. 

Generation I

Generation II

How To

Pre sales suggestions

Tips & Tricks

Remote Control Menu

Tap on  the rounded icon on the up right of the screen to access the Control Center menu.

If you have configured more than one Twinkly, tap the arrow icon next to the device name, you will see a drop-down menu that allows you to view the list of all available devices and switch between them.

From this menu, it is possible to switch on and off the selected device, set a timer or adjust the general brightness of the lights and set the Twinkly Music Driver, if you have also configured the dongle.

 

Here you can find an useful tutorial:

Generation I

Generation II

How To

Pre sales suggestions

Tips & Tricks

Managing larger groups (5+ Twinkly)

If you want to create and manage larger group of Twinkly products, you can take advantage from these information:

Dedicated router
Twinkly groups to run properly, need a continuous communication with the router and among each others. This means that a crowded domestic router can’t manage properly the communication. This is why we suggest to connect them to a dedicated router.

Event without an access to the internet, a dedicated router can easily support up to 4000 LEDs you can manage right from your palm.

Rename Twinkly
In case of numerous devices, we suggest to rename each device so you can easily recognize the one on which your are taking action.

Map them individually then create a scene group
If you purchased more Twinkly your are probably decorating a wider scene. In this case, switch all the twinkly off from the app, then switch on one and map on Twinkly at the time and tile them together in a scene group.