Generation I

Generation II

How To

Pre sales suggestions

Tips & Tricks

Troubleshooting

How can I update the firmware?

The app alerts you whenever a firmware update is available.

To update it, simply click on the alert, which you will find on the Device page or the icon in the shape of an escalation point under firmware.

Remember that, to update the firmware, you must be connected to the network, trying to get as close as possible to the router, or if it’s not possible, proceed using Twinkly direct connection.

If the app doesn’t offer automatic firmware update:

  • restart the app
  • uninstall and reinstall the app

IMPORTANT NOTE:  This process is available for all generation I and II devices like Strings, Curtain, Icicle, Cluster, Prelit, Festoon, and Home Range devices (Line, Flex)