Generation I

Generation II

How To

Pre sales suggestions

Tips & Tricks

Troubleshooting

I can’t save my Playlist, any help?

In case you have problems saving your Playlist, we suggest to follow this couple of tricks:

  • use the “Erase Device Effects” function, in your app settings, it will be useful to delete the memory.
  • be sure not to have put in too many effects, which could cause problems saving Playlist.

If this doesn’t help, please contact us using the HELP icon on this page.

IMPORTANT NOTE: This process is available for all generation II devices like Strings, Curtain, Icicle , Cluster, Prelit, Festoon and Home Range devices (Line, Flex)