Generation I

Generation II

How To

Pre sales suggestions

Tips & Tricks

Troubleshooting

Why do I need to create a Twinkly account?

Create a Twinkly Account is required in order to better manage possible case of assistance, furthermore it is necessary to use Twinkly with Google Assistant and Amazon Alexa.

Creating a Twinkly Account is required to better manage possible cases of assistance, furthermore, it is necessary to use Twinkly with Google Assistant and Amazon Alexa.

To use the app you need to create an account, associating it with your email address, with your Facebook credentials, or with your Apple ID.

Through the app, you can download new effects from the store, edit them, create your own and also map the layout of your installation.

But be careful: if you log out of your Twinkly app or if you uninstall it, all the personal effects will be lost.

The Twinkly Account collects different kinds of information about your profile and your devices.

All the personal data are subjected to our Privacy Policies, see here the complete Privacy Policy document.

  • Personal information
  • Information about your Twinkly such as Mac id, Firmware version, Model, Active LEDs.
  • Personal Settings of your Twinkly such as Layout and Personal Effects.

If you log in with your Twinkly Account credentials on another smartphone or tablet the information listed above will still be available. The following data are stored on your Smartphone:

  • Personal effects: the effects you create on your Twinkly app
  • Personal layouts: the result of your mapping procedure

If you Log in with your Twinkly Account credentials on another smartphone or tablet these pieces of information will be available: you will find your layout (saved on the device) and your personal effects (saved on the cloud*).

*this option will be available starting from the next release