Generation I
- How can I recover my Twinkly account password?
- Why do I need to create a Twinkly account?
- How can I configure Twinkly Generation I for the first time?
- How can I delete my Twinkly Account?
- How can I connect my device, using Twinkly direct WIFI?
- How can I connect Twinkly to a local Wi-Fi Network?
- What’s the Controller’s Light status Indicator for?
- How can I map my lights?
- What is Twinkly Music and how does it work?
- What are Twinkly Music Drivers for?
- What is the Effects Gallery?
- How do I edit an Effect?
- What is the Fx-Wizard Effects Editor?
- What can I find in the Control Center menu and what can I do with it?
- How can I connect Twinkly to Amazon Alexa?
- How can I create a group to extend my lights?
- How to download a new effect?
- How can I sync effects with music using my App?
- How can I connect Twinkly to Google Assistant?
- What will I find in the device menu?
Generation II
- How can I recover my Twinkly account password?
- Why do I need to create a Twinkly account?
- How can I configure Twinkly Generation II for the first time?
- How can I delete my Twinkly Account?
- How can I connect my device, using Twinkly direct WIFI?
- How can I connect Twinkly to a local Wi-Fi Network?
- What’s the Controller’s Light status Indicator for?
- How can I map my lights?
- What is Twinkly Music and how does it work?
- What are Twinkly Music Drivers for?
- What is the Effects Gallery?
- How do I edit an Effect?
- What is the Fx-Wizard Effects Editor?
- What can I find in the Control Center menu and what can I do with it?
- How can I connect Twinkly to Amazon Alexa?
- How can I create a group to extend my lights?
- How to download a new effect?
- How can I sync effects with music using my App?
- How can I connect Twinkly to Google Assistant?
- What will I find in the device menu?
How To
- How can I reset my Twinkly?
- How can I update the firmware?
- How can I reset my Twinkly Music?
- What is the step-by-step procedure to create a Join group?
- What is the step-by-step procedure to create a Sync group?
- What is the step-by-step procedure to create a Area group?
- How can I delete a custom layout ( or remove a Device or a Group )?
- Link more than one Twinkly to the local network
- How can I enable a Carousel of effects?
- How can I create my Playlist?
Pre sales suggestions
- Shopping guide for a Twinkly purchase : FAQ
- How can I configure Twinkly Generation I for the first time?
Tips & Tricks
- What’s the best way to manage larger groups (5+ Twinkly)?
- Can I have some tips for perfect mapping?
- How to Manage Twinkly from Multiple Smartphone
- What’s the best way to map a linear, wide decoration?
Troubleshooting
- What to do if the lights do not switch on?
- What to do if the lights are on but blocked?
- I can’t see the Twinkly_XXXXXX Wi-Fi network in the Wi-Fi network list
- What can I do to solve my Twinkly Music connection problems? What’s a WPS procedure?
- Are there any tricks to solve my Generation II device connection problems? What’s a WPS procedure?
- I can’t save my Playlist, any help?
- I can’t apply/download the effect, any help?
How can I recover my Twinkly account password?
You can recover (or change) your password by clicking on the “Forgot Password” section in the Login screen.
Enter the email address associated with your Twinkly account and click OK: you will receive an email with instructions on how to recover your password!
IMPORTANT NOTE: if you need to change your password you must follow the recovery procedure.